Terms of Service
These Terms of Service apply to your use of alphafunderburk.com and purchases made through our online store. In these Terms, “we,” “us,” and “our” refer to Club AFET Wellness.
Please read these Terms before placing an order, together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.
Our Online Store
Club AFET Wellness offers fitness equipment and workout accessories through alphafunderburk.com. Online orders are processed and shipped from within the United States, and we currently offer delivery within the United States only.
Our online selection and local store inventory may differ. Product availability shown on this website refers to our online store and does not confirm availability at our local location.
Website orders are intended for delivery. Our business address is not a designated pickup location for online orders.
Using Our Website
You may use this website to browse products, place orders, and contact us for assistance.
You agree to provide accurate information and use only payment methods you are authorized to use. You must not use the website for fraudulent or unlawful activities, interfere with its operation, or attempt to access accounts or systems without authorization.
If you create an account, please keep your login details secure and contact us if you suspect unauthorized use.
Product Information and Availability
We aim to provide accurate product descriptions, images, prices, and availability information so you can make an informed purchase.
Colors may appear slightly different depending on your screen settings and lighting. Please review the written product specifications and any measurements provided before ordering. If a detail is unclear, contact us before making your purchase.
If we discover that an ordered item is unavailable or that a material product detail is incorrect, we will contact you to explain the issue and available options. We will not substitute a different item without your agreement. If we cannot fulfill your order, we will cancel it and refund the amount paid for the canceled order.
Prices, Taxes, and Payment
All prices and transactions are in U.S. dollars (USD).
Applicable taxes are included in the displayed product prices. No additional tax is added at checkout. A $4.99 flat shipping charge per order is shown separately before payment.
We accept Visa, Mastercard, American Express, and Discover through Stripe.
By submitting an order, you authorize us to charge your selected payment method for the total shown at checkout. Orders are processed after payment confirmation.
Prices may change for future purchases. We will not increase the amount charged for an existing order without your agreement. If we identify a pricing error affecting your order, we will contact you to explain the issue and offer the option to cancel for a refund.
For further details, please review our Billing Terms & Conditions.
Orders and Confirmation
Please check your items, quantities, contact information, and delivery address before submitting an order.
After an order is successfully placed, we will send a confirmation to the email address provided at checkout. Please contact us promptly if any information is incorrect.
We may be unable to fulfill an order because of unavailable stock, unsuccessful payment, an unsupported delivery address, or suspected unauthorized activity. If this affects your order, we will notify you and refund any payment collected for an order we cancel.
Shipping and Delivery
Orders are generally processed within 1–3 business days, Monday–Saturday, excluding U.S. federal holidays. Our daily cutoff time is 5:00 PM Eastern Time (ET).
Standard shipping typically takes 3–7 business days after processing. Delivery estimates are not guaranteed arrival dates.
We use USPS, UPS, and FedEx. Some orders may not be eligible for delivery to PO Boxes, APO/FPO addresses, or restricted delivery areas. If we cannot ship to the address provided, we will contact you.
Please provide a complete and accurate shipping address. If an incorrect or incomplete address results in a returned package, we will obtain your agreement to any additional shipping charge before resending it.
For tracking, delays, missing shipments, and other delivery issues, please review our Shipping Policy.
Cancellations
You may request cancellation within 24 hours of placing your order, provided it has not shipped. We assess the deadline using the time your request is received.
A cancellation request is not confirmed until we have checked the shipment status and approved it. Approved full-order cancellations receive a refund of the full amount paid, including the shipping charge. No cancellation fee applies.
Once an order has shipped, it cannot be canceled. You may request a return after delivery under our return policy.
Please review our Cancellation Policy for instructions.
Returns and Refunds
You may request an eligible return within 30 days of delivery. Change-of-mind returns must be unused, unworn, in their original condition, and returned with their original packaging and included components.
Customers pay return shipping for change-of-mind returns, and the original shipping charge is non-refundable. We cover required return shipping for confirmed defective or incorrect items. If a refund is issued because of our error, the original shipping charge is also refunded.
Please report damaged, defective, or incorrect items within 7 days of delivery.
Returned items are inspected within 1–2 business days of receipt. Approved refunds are issued to the original payment method; please allow 5–10 business days after approval for processing and posting.
We do not charge a restocking fee or offer direct exchanges. To purchase a different item, request an eligible return and place a separate order.
Please contact us before sending a return and follow our Returns & Refunds Policy for complete instructions.
Product Use
Please follow the instructions, warnings, and any stated weight or resistance limits supplied with your product.
Check equipment before use and stop using any item that appears damaged or unsafe. If you believe a product arrived defective or does not match its description, contact us for assistance.
Product descriptions on this website provide general product information and do not constitute personalized fitness or medical advice.
Website Content
The text, images, logos, and other materials displayed on this website belong to their respective owners.
You may browse and use the website for personal shopping purposes. These Terms do not grant permission to reproduce or distribute website content for commercial purposes without authorization from the relevant rights holder.
Third-Party Services
We use third-party services to support payment processing, shipping, and website operations. Our website may also contain links to external websites.
External websites and services have their own terms and privacy practices. Please review those terms when using them. If you need assistance with an order placed through our store, you can contact us directly.
Privacy
Our Privacy Policy explains how we collect, use, and share personal information in connection with the website and online orders.
Please do not send full payment card numbers, card security codes, or other sensitive payment information by email or through our contact form.
Website Availability and Corrections
We aim to keep the website available and its information accurate, but temporary interruptions or errors may occur.
We may update website content to correct inaccuracies or reflect changes to our products and operations. If an issue affects an existing order, we will contact you about the available resolution.
Your Rights
Nothing in these Terms is intended to exclude or limit consumer rights or remedies that cannot be excluded or limited under applicable law.
If you have a concern about an order or these Terms, please contact us so we can review it and work toward a resolution.
Changes to These Terms
We may update these Terms to reflect changes in our store operations or services. Updated Terms will be published on this page and apply to future use and purchases.
Changes will not retroactively alter the agreed terms of an existing order unless required by applicable law or agreed with you.
Contact Us
Club AFET Wellness
Email: [email protected]
Phone: (+1) 980-298-6239
Address: 10721 John Price Rd Ste 1J, Charlotte, NC 28273, United States
Customer Support Hours: Monday–Saturday, 5:00 AM–8:00 PM ET